Contact Us:

sales@sadasystems.com
+1 818 927-3660


Support for Managed Services

Enterprise Support Services

SADA Systems is committed to ensuring that your cloud environment is always running smoothly. Our premium, award winning Enterprise Support Services (ESS) department provides the support you need to achieve optimal security and reliability. SADA’s expert team of support engineers will provide the tools and resources to proactively monitor your system around the clock to find and resolve vulnerabilities or issues. Enterprise Support Services provides the following:

  • Cloud Managed Services
  • Staff Augmentation
  • Procurement
  • Service Desk Support / End User Computing

ESS Service Desk is your first point of contact for all requests and issues. If anything is beyond their control, they have the ability to accelerate the solution by handling the escalation workflow from start to finish.

There are three ways to contact SADA Systems Enterprise Support Services:

Access our Client Portal

Logging into your client portal is the easiest way to open or manage tickets. Use the portal to open a new ticket or instantly check the status of an existing ticket. You can also update existing tickets or get real-time performance updates by running on-demand reports.

Login to the Client Portal

Contact by Email

Complete the form on the right or send a direct email to servicedesk@sadasystems.com to immediately contact the support team.

Contact by Phone

If you are unable to send a request by email or wish to speak to someone from enterprise support, you may call (818) 766 2400 x1. If you are experiencing an emergency, you may contact our tech support manager directly.

Please Note: Each request is identified by a unique ticket number, which you will receive by email as soon as we have acknowledged and logged your request. If you are contacting us regarding an existing ticket, please have this number on hand for easy reference when contacting Enterprise Support Services.

REQUEST MORE INFO

Complete the form to speak to one of our experts.

Additional SADA Services

room with people who are technology managed service providers

CloudServ for
Office 365

SADA leverages its exclusive relationship with Microsoft to deliver 24/7/365 support for your Office 365 environment with on-the-spot remediation and 100% US based support. SADA CloudServ™ maximizes an organization’s investment into the Office 365 platform by ensuring smooth performance of your Office 365 environment

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CloudServ for
Google Apps

As a Google for Work Premier Partner, SADA’s CloudServ for Google Apps is designed to meet your organization’s individual needs, with comprehensive support for the complete Google Apps suite of products to help you take full advantage of the cloud.

Offsite servers for IT managed services

CloudPak

SADA Systems offers CloudPak ™- bundled strategic business solutions for organizations looking to grow their business with the latest Microsoft technologies. SADA’s team of experts provides clients with flexible, scalable cloud solutions and change management consultation to drive consumption and adoption across all online services and technologies.

Technician in server room with laptop providing managed services

Infrastructure Services

SADA’s IT infrastructure consulting sets your organization on the path to success. We have the industry expertise to provide you with the most reliable solutions tailored to your organization. creating a reliable, easily manageable IT structure, assist with handling hardware, offering IT assessments to better manage your infrastructures, and training in new technologies.

Explore SharePoint Online and Power BI with the Experts – On Demand

Microsoft experts discuss how you can visualize your data, share powerful insights and collaborate in new ways with a cloud-based business intelligence solution. Explore the full range of capabilities that SharePoint Online and Power BI for Office 365 offer your organization.

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