Master Privacy Policy


Revised as of: October 18th, 2017

SADA Systems, Inc.’s (“SADA”) Master Privacy Policy describes the privacy and data security principles followed by SADA regarding the personal information of our customers and licenses (“covered individuals“). Personal information includes any data by which an individual can be identified or located. This Master Privacy Policy will help you understand how we collect and use the personal information you share with us. By using or accessing the SADA websites, you are accepting the practices described in this Master Privacy Policy.

This Master Privacy Policy also describes how SADA handles customer data and services data (defined below) to which SADA may have access as we perform services on behalf of our customers. This Master Privacy Policy applies to the collection, hosting, storage, security, processing, transfer, use of, and access to personal information, customer data, and services data concerning covered individuals, except where a written contract with a covered individual defines different requirements.

This policy does not apply to third-party websites, products, or services even if they link to our services, and you should consider the privacy practices of those third parties carefully. By using our websites and our services, you authorize the collection, use, storage, sharing, and disclose of your personal information as described in this Master Privacy Statement and any applicable updates.

How We Collect and Use Information

We collect and use your personal information to provide our products and services, as well as products and services of our suppliers and licensors, to you and to operate and improve our sites and services. We will only use your personal information in ways outlined in this Master Privacy Policy.  In addition to this Master Privacy Policy, several of our websites that relate to a specific application or service have their own privacy policies, which are posted at the bottom of the website’s launch page.

Depending on how you use our websites and our services, we may collect the following types of information and use it in this manner:

         Accessing our website – Like most websites, our site automatically collects and uses the data contained in log files. Information in log files may include your computer’s IP (internet protocol) address, your ISP (internet service provider), the web browser you used to visit our site, the time you visited our site, which web pages you visited, and other anonymous site usage data. Every computer with internet capability is given a number that serves as that computer’s IP address. When you request a page from any site within the SADA network of websites, our web servers automatically recognize your IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine traffic in aggregate, investigate misuse of SADA’s websites, detect fraud, or cooperate with law enforcement.

       Information you provide – We offer access to some information and services without a charge, but in order for you to to access the information we ask that you complete a registration form. In this instance, we may ask you to provide limited personal information (such as your name and email address). You may also provide us personally identifiable information if you use our online “chat” function, our “Contact Us” service or if you complete our “Post Project In-take Form.”

       How we and others may communicate with you using the information you provide – We communicate with you through email and notices posted on a SADA website. Examples of these email notices include: (1) welcome and engagement messages – when you register on SADA, we may send you a series of emails to inform you about how to best use our services, as well as to inform you of new features; (2) service messages – these will cover service availability, security, and other issues about the functioning of SADA; and (3) promotional email messages, which may contain promotional information directly about us or about our business partners. You may change your email and contact preferences, or any other personal information, at any time by notifying SADA as explained in more detail at the end of this policy under the “Your Privacy Rights” section of this Policy. If we use your information in a manner different than the purpose for which it was collected, we will ask for your consent before such other use. As a reseller of Google, Microsoft and Facebook products, we may provide your contact information to them and our other partners for marketing purposes, otherwise we do not sell, rent or otherwise give your email address to any third party without your consent. We provide you with tools to opt out of marketing from us or certain transfers of your information. You can learn about this in the “Your Privacy Rights” section of this Privacy Policy.

       Cookies – When you visit a SADA website we may, or our advertising partner may, send one or more “cookies” to your computer. Third party websites you may access through our sites may also send cookies to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to improve the quality of our services, for instance, storing your user preferences or log-in information, as well as for marketing purposes. You can choose whether to accept cookies by changing your browser settings. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept cookies, your experience at our site and other websites may be diminished and some features may not work as intended. Our systems do not recognize browser “Do Not Track” signals. We provide you with tools to opt out of marketing from us or certain transfers of your information. You can learn about this in the “Your Privacy Rights” section of this Privacy Policy.

Links – We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to determine which sites are being accessed and how often, and to improve our services.

Other Sites – This Master Privacy Policy applies to our websites and offered products and services only. Although we may provide links to internet sites or resources administered by third parties, we do not exercise control over third party sites that include other products or services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. We cannot protect the privacy of the information you share with any such third party and we suggest that you review their applicable privacy policies.

Other Requested Information

We may request your name, e-mail address or mailing address for the purposes of conducting a contest, promotion or survey, or providing additional services (for example, subscriptions to e-mail newsletters, promotional announcements, or information about seminars). When making such a request, we will indicate the purpose of the inquiry. If we use this information in a manner different than the purpose for which it was collected, we will ask for your consent before such other use.

Potential Disclosure of Your Information

We will disclose personal information and an IP address when we have your consent or have the good-faith belief that such action is reasonably necessary to:

  1. satisfy any applicable law, regulation, legal process or enforceable governmental request;
  2. protect and defend the rights of SADA’s websites and related properties, or visitors to SADA’s websites and related properties;
  3. enforce applicable terms of our Terms of Use, including investigation of potential violations thereof;
  4. identify persons who may be committing a fraud or otherwise violating the law; and; and
  5. cooperate with investigations of purported unlawful activities.

Some of our services may be co-branded and offered in conjunction with another company. If you register for or use such services, both SADA and the other company may share information collected in conjunction with the co-branded services. Such co-branded service offerings may have their own privacy policies, which we ask that you review before using the applicable services.

Security of Your Information

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.  Other than as set forth in the last sentence in this paragraph, we restrict access to personal information to our employees, contractors, agents and authorized third parties who need to know the information in order to operate, develop or improve our services.  These individuals are bound by confidentiality obligations. As noted above in the section entitled “How we and others may communicate with you using the information you provide”, we may provide your contact information to our partners for marketing purposes.

Data Integrity

We process personal information only for the purposes for which it is collected and in accordance with this Master Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Master Privacy Policy.

Customer Information and Services Data

Customer Information is information that we may collect from your use of the SADA websites and your interactions with us off-line. We deal with customer information according to the terms of this Master Privacy Policy.

Services Data is data that resides on SADA, our customers’ or third-party systems to which SADA is provided access to perform services (including test, development and production environments that may be accessed to perform SADA consulting and support services). SADA treats services data in accordance with the terms of this Master Privacy Policy, except where the confidentiality provisions within a written contract with a customer define different requirements.

To illustrate the difference between customer information and services data, when a customer contracts with SADA for its services, the customer provides information about itself, including its name, business and email addresses, billing information, and some employee contact information. When a customer uses a SADA website to contact us or learn about our products, our website also collects information about the customer. All such information is customer information, and is treated according to this Master Privacy Policy.

In contrast, when a customer contracts with SADA to perform services, that customer may provide SADA with access to its production, development or test environment, which may include personal information about its employees, customers, partners or suppliers (collectively “end users”). All such information is services data.

Below are the conditions under which SADA may access, collect and/or use services data:

To Provide Services – Services data may be accessed and used to fulfill the requirements specified in your services contract or purchase order for support, consulting, or other services.

To Maintain and Upgrade a System – Technical staff may require periodic access to services data to monitor system performance, test systems and develop and implement upgrades to systems, if applicable. Any temporary copies of services data created as a necessary part of this process are only maintained for time periods relevant to those purposes.

To Address Performance and Fix Issues –On occasion, SADA may have need to deploy new versions, patches, updates, and other fixes to our programs (or third party programs we support) and services. In accordance with the terms of your service order and/or with notice to you, we may access and/or use a copy of your test, development or production environment, including services data, to test such new versions, patches, updates and fixes and validate that they work in your environment(s).

Other Uses – SADA may transfer and access services data globally as required for the purposes specified above. If SADA hires subcontractors to assist in providing services, their access to services data will be consistent with the terms of this Master Privacy Policy, except where the confidentiality provisions within your service contract define different requirements.

SADA does not use services data except as stated above or in your order. SADA may process services data, but does not control your information collection or use practices for services data. If you provide any services data to SADA, you are responsible for providing any notices and/or obtaining any consents necessary for SADA to access and use services data as specified in this policy and your order.

Your Privacy Rights: Opting Out Of Marketing And Transfers; Accessing, Updating And Deleting Information

We want to communicate with you only if you want to hear from us. If you wish to opt out of receiving our marketing efforts or our sharing information with third parties for their marketing efforts, you may do so, at any time by clicking “unsubscribe” in any email you receive from us and following the instructions on the screen or by responding to an email and including “Remove” in the subject line. Please be aware that you cannot opt out of receiving our service messages.

You may amend any of your personal information that we may store, and you may also opt out of receiving our marketing efforts or our sharing information with third parties by contacting us at: or mail your questions to:

SADA Systems, Inc.
5250 Lankershim Blvd., Suite 620
North Hollywood, CA  91601

Please note that, from time to time, personal information collected from you may be processed and stored by us or our partners in jurisdictions in which disclosure may be compelled by governments, law enforcement agencies and regulatory bodies of those jurisdictions as required or permitted by the laws and courts of those jurisdictions. Depending on the laws of the applicable jurisdiction, we may not be allowed to provide notice to you of such required disclosure.

We may also share your personal information and other information with entities controlling, controlled by, or under common control with us. If some or all of our business assets are sold or transferred, we would transfer your information to the buyer or transferee and for due diligence purposes to its professional advisors under an obligation of confidentiality.

Changes to this Policy

Our Master Privacy Policy may change from time to time. If we do make changes, we will post any policy changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.  The effective date of our Master Privacy Policy is identified at the top of the page. Please send any questions about our Master Privacy Policy to the contact email and address above.