How We Collect and Use Information
Depending on how you use our websites and our services, we may collect the following types of information and use it in this manner:
Accessing our website – Like most websites, our site automatically collects and uses the data contained in log files. Information in log files may include your computer’s IP (internet protocol) address, your ISP (internet service provider), the web browser you used to visit our site, the time you visited our site, which web pages you visited, and other anonymous site usage data. Every computer with internet capability is given a number that serves as that computer’s IP address. When you request a page from any site within the SADA network of websites, our web servers automatically recognize your IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine traffic in aggregate, investigate misuse of SADA’s websites, detect fraud, or cooperate with law enforcement.
Information you provide – We offer access to some information and services without a charge, but to access the information we ask that you complete a registration form. In this instance, we may ask you to provide limited personal information (such as your name and email address). You may also provide us personally identifiable information if you use our online “chat” function, our “Contact Us” service or if you complete our “Post Project In-take Form”.
Links – We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to determine which sites are being accessed and how often, and to improve our services.
Other Requested Information
We may request your name, e-mail address or mailing address for the purposes of conducting a contest, promotion or survey, or providing additional services (for example, subscriptions to e-mail newsletters, promotional announcements, or information about seminars). When making such a request, we will indicate the purpose of the inquiry. If we use this information in a manner different than the purpose for which it was collected, we will ask for your consent before such other use.
Potential Disclosure of Your Information
We will disclose personal information and an IP address when we have your consent or have the good-faith belief that such action is reasonably necessary to:
- satisfy any applicable law, regulation, legal process or enforceable governmental request;;
- protect and defend the rights of SADA’s websites and related properties, or visitors to SADA’s websites and related properties;;
- identify persons who may be committing a fraud or otherwise violating the law; and; and
- cooperate with investigations of purported unlawful activities.
Some of our services may be co-branded and offered in conjunction with another company. If you register for or use such services, both SADA and the other company may share information collected in conjunction with the co-branded services.
Security of Your Information
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. Other than as set forth in the last sentence in this paragraph, we restrict access to personal information to our employees, contractors, agents and authorized third parties who need to know the information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations. As noted above in the section entitled “How we and others may communicate with you using the information you provide”, we may provide your contact information to our partners for marketing purposes..
Customer Information and Services Data
In contrast, when a customer contracts with SADA to perform services, that customer may provide SADA with access to its production, development or test environment, which may include personal information about its employees, customers, partners or suppliers (collectively “end users”). All such information is services data.
Below are the conditions under which SADA may access, collect and/or use services data:
To Provide Services – Services data may be accessed and used to fulfill the requirements specified in your services contract or purchase order for support, consulting, or other services.
To Maintain and Upgrade a System – Technical staff may require periodic access to services data to monitor system performance, test systems and develop and implement upgrades to systems, if applicable. Any temporary copies of services data created as a necessary part of this process are only maintained for time periods relevant to those purposes.
To Address Performance and Fix Issues –On occasion, SADA may have need to deploy new versions, patches, updates, and other fixes to our programs (or third party programs we support) and services. In accordance with the terms of your service order and/or with notice to you, we may access and/or use a copy of your test, development or production environment, including services data, to test such new versions, patches, updates and fixes and validate that they work in your environment(s).
SADA does not use services data except as stated above or in your order. SADA may process services data, but does not control your information collection or use practices for services data. If you provide any services data to SADA, you are responsible for providing any notices and/or obtaining any consents necessary for SADA to access and use services data as specified in this policy and your order.
We want to communicate with you only if you want to hear from us. If you wish to opt out of receiving our marketing efforts or our sharing information with third parties for their marketing efforts, you may do so, at any time by clicking “unsubscribe” in any email you receive from us and following the instructions on the screen or by responding to an email and including “Remove” in the subject line. Please be aware that you cannot opt out of receiving our service messages.
You may also opt out of receiving our marketing efforts or our sharing information with third parties by contacting us at:
firstname.lastname@example.org or mail your questions to:
SADA Systems, Inc.
5250 Lankershim Blvd., Suite 620
North Hollywood, CA 91601
Please note that, from time to time, personal information collected from you may be processed and stored by us or our partners in jurisdictions in which disclosure may be compelled by governments, law enforcement agencies and regulatory bodies of those jurisdictions as required or permitted by the laws and courts of those jurisdictions. Depending on the laws of the applicable jurisdiction, we may not be allowed to provide notice to you of such required disclosure.
We may also share your personal information and other information with entities controlling, controlled by, or under common control with us. If some or all of our business assets are sold or transferred, we would transfer your information to the buyer or transferee and for due diligence purposes to its professional advisors under an obligation of confidentiality.
Changes to this Policy