A Dynamic End-to-End Solution for Health Plans

Microsoft Dynamics CRM for Health Plans

Microsoft Dynamics CRM Online, a robust Customer Relationship Management (CRM) solution, allows companies to efficiently manage engagement and relationships with all company stakeholders right from the cloud. Gain a real-time, 360-degree view of every customer-facing interaction – from customer acquisition and service, to care and wellness management, to retention and renewal.

An All-Inclusive Solution to Help Health Plans Stay Ahead of a Changing Marketplace

  • Efficient Group Management: Manage groups and their owned policies by easily adding, updating or copying group policy and rate information
  • Report Automation and Compliance: Provide visibility among members, agents, providers and employees by instantly generating automated reports
  • Enrollment and Renewal Automation: Improve data integrity and accelerate the time it takes to add, remove, or update information with a single tool
  • Increased efficiency: Carriers and policyholders benefit from more efficient workflows; profitability improved from using resources more effectively
  • Enhanced member retention and customer satisfaction: End-customers are more engaged with personalized interactions, increased visibility, and improved process
  • Personalized customer approach: Users from any department see a full-picture view of customer lifecycle for timely engagement and upsell
  • Reduced costs: Cloud-based model provides a cost-effective, flexible, pay-as-you-go solution

Your Expert Dynamics CRM Online Deployment Partners

Customer Relationship Management (CRM) is the strongest and most efficient approach in maintaining and creating loyal and lasting relationships with customers and providers. As a National Solutions Provider for Microsoft with Gold Competencies, SADA Systems works directly with health plan organizations providing guidance, migration, configuration, flexibility and support for your organization to improve service and grow market share with Microsoft Dynamics CRM Online.

Download Forrester Total Economic Impact Report for Dynamics CRM Online

Streamline Group Management

Efficiently manage groups and policies to deliver superior customer care experiences

360-Degree View of Customers and Providers

Full visibility with information automatically collected in the cloud in real-time

Efficiency with Report Automation

Generate compliance reports quickly and automatically with preset templates tailor-made for health plan organizations

Patient-Focused Health Plan Management

Deliver and outstanding and increasingly distinctive experience, consistently across all client interactions

Office 365

Enhance your business capabilities with Microsoft Office 365. SADA Systems is an award-winning Microsoft National Solutions Provider (NSP) with Gold Competencies.

Enterprise Mobility Suite

Empower enterprise mobility, flexibility and security with Microsoft’s comprehensive and cost effective cloud solution.

Sharepoint Online

Share ideas. Build Custom sites. Stay organized, discover insights and create multiple collaborative solutions with SharePoint Online.

Power BI

Power BI enables businesses to gain deeper business insights from on-premise and cloud data in powerful new ways within Excel and Office 365.