Skype for Business is a communications and collaboration platform that brings together the familiar experience of Skype with the enterprise security, compliance, and control features of Lync, combining audio, video and web meetings in one unified platform supporting virtually any device. Skype for Business simplifies and unifies the different tools people use to communicate at work, transforming business communications and providing universal reach to suppliers, partners and customers.
Increase productivity and adoption of Skype for business using Polycom’s voice and video devices for audio and video interoperability. Polycom provides direct integrations versus a gateway approach, reducing implementation issues and eliminating network overheard and additional hardware costs. Polycom’s Real Connect Service for Office 365 provides a familiar and intuitive user experience. Users can easily schedule a call, connect to any Skype for Business meeting room from a traditional video system, or access a call from the device they choose.
With over 16 years of experience, SADA has deep expertise and a proven track record in enabling productivity, communication and collaboration solutions for businesses of all sizes. Our team of experts makes it a priority to understand your unique organizational operations developing a strategic, customized approach. SADA’s diverse experience and technological skillset allows us to come up with the new ideas, advice, and strategic direction required to help you succeed in your Skype for Business journey, whether it be in the cloud, on-premises, or hybrid implementation.
Our enterprise voice experts ensure that your team is set up for success by following a tried and true Microsoft Skype Operations Framework. SOF has three main phases for long term success with Skype for Business online that SADA aligns to:
Plan – Gather information and insights to asses, design and prepare for a Skype for Business Online service. Define expected business value, assess readiness for implementation and undertake remediation activities.
Deliver – Transition from deploying on premises to delivering high quality cloud services, by effectively implementing & delivering Skype for Business Online services while driving adoption. Identify areas for improvement by implementing new features and capabilities as these are released to deliver rapid success and additional value.
Operate –Maintain a high quality and reliable Skype for Business Online service. Provide monitoring, reporting, run and support services.