According to Gallup, an outstanding 51% of U.S. employees show up at their job every day without guidance, while another 17% are considered actively disengaged. Employee engagement is strongly connected to business outcomes essential to an organization’s overall success, yet why are most U.S. workers continuing to fall into the not engaged category?
One of the greatest shortcomings of traditional systems is a lack of ongoing conversation and peer-to-peer coaching. Ongoing conversations is the missing link in building strong teams, resulting in a successful organization. Unfortunately, many managers struggle due to the lack of time to meet with individual employees, and a lack of tools needed to have visibility into their employees’ day-to-day activities. Workplace by Facebook has made some great strides to addressing these types of challenges. In the blog, ‘Why I Need Enterprise Social’, our CEO, Tony Safoian, discusses some of the reasons SADA Systems decided on Workplace by Facebook. Since then, we have seen tremendous increase in employee engagement, sharing and transparency, and an overall improvement in our corporate culture.
One of the best features of Workplace is Groups. Utilizing Groups on Workplace can positively impact the way managers oversee their teams. Team Groups and 1:1 Groups help set defined expectations and boost collaboration and communication.
Managers often times need to provide guidance so that their teams are highly engaged, motivated and equipped to complete their responsibilities. Creating Team Groups on Workplace is a great way to build a more cohesive team and provide a level of transparency that is lacking in email. With all team members under one group, it becomes a great place to keep track of action items and milestones.
A Team Group on Workplace has a purpose, sets goals, and increases communication and collaboration amongst the team. The first post to the group clearly defines the team’s purpose, ensuring individuals know how and what to use the group for. Additionally, since documents and resources will be exchanged, a team wiki stores and provides members with all the needed documentation to get their work done. Everything is easily accessible on Workplace within the Team Group.
Team Groups also help keep track of team goals; 6 out of 10 employees say they do not know what they are working towards as a team. Posting your team goals to the group can address this issue. Have you heard of the novel The Secret? One theory The Secret proposes is that seeing the goal continuously throughout the day increases the chances of the objective happening. We walk the same line here…
Lastly, publicly acknowledging great work and effort is a highly effective approach managers can take to boost employee engagement and encourage desired behaviors from members of the team. Team Groups are a great place to showcase your team’s success and companies can create a praise hashtag that allows them to broadcast these examples throughout HQ and other remote offices. SADA Systems can even help integrate Workplace with internal feedback systems so when it comes time for employee reviews, all the praise an employee received will display on their feedback profile.
One-on-one meetings with individual members of a team are often composed of updates and action items, with notes stored and shared in email. However, this is not the most efficient way of tackling 1:1’s. By creating a 1:1 Group with your team members, individuals can add agendas, meeting notes, action items, proactively share updates, and document milestones, while managers can provide direction, follow up on tasks, and always be in the know of who is working on what.
One-on-one meetings with direct reports often feel hurried and disorganized more than they need to be. It’s important to check in regularly with team members, but how can managers make time and ensure that it is used wisely? How can meetings be more productive and collaborative? What needs to change for managers? What information is needed from direct reports? Workplace 1:1 Groups will answer these questions and provide the key to success.
Setting well-defined expectations and goals provides individuals and teams with what they need to perform with excellence. Whether utilizing 1:1 Groups, Team Groups or both, Workplace by Facebook fosters employee engagement to bring overall success to the organization.
Find out more about Workplace by Facebook and how you can use the platform to drive productivity by joining our Live Webinar on Wednesday, September 13th! Register today!
Practice Director – G Suite / Cloud Search / Workplace