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Workplace introduced custom bots

What’s Next for Workplace by Facebook?

Last week, Facebook hosted their annual F8 conference, a 2-day event where developers and businesses come together to explore the future of technology. Facebook announced multiple, major enhancements to its Workplace platform designed to address its enterprise client base.

Workplace first launched in October of 2016, and has since been listening to it’s customers’ feedback on ways the platform could work more seamlessly with their day-to-day operations. The announcements were about incorporating third-party integrations, including file sharing, bots and compliance, into the Workplace platform.

New Integrations

Organizations using Workplace wanted to be able to integrate other tools into the platform that they use every day. Facebook listened and announced partnerships with Box, Microsoft, Dropbox, Google Drive and Salesforce. These types of integrations allow users to easily share content from other systems, drive richer discussions around that content within Workplace, and ultimately collaborate more efficiently across the enterprise.

Workplace by Facebook Integrations

File service integration not only allows for easier sharing, but a new way to organize content. Companies can utilize the Groups feature on Workplace to organize content according to Teams and Projects. When a member shares a file within a Group, instead of just a link, it will be a rich preview that takes you directly to the file for viewing and editing. This is available on both web and mobile, allowing employees to communicate and collaborate even when they are out of the office. 

Workplace introduced custom botsThere’s a Bot for That

Facebook introduced custom bots that will allow people to weave Workplace into their workflow by connecting them to the tools and systems they use everyday. Bots are a powerful entity and can do everything human-users can do, including post, comment, like, and even be @mentioned.

Bots are available in Chat and Groups, and can be called upon for help. The ability to read messages, take actions, and send messages is a dynamic combo that can allow bots to take care of mundane tasks faster than a human. Bots are a big deal and pack a big punch for the platform.

 

Security and Compliance

As Facebook wriggles into the enterprise space, they needed to ensure that compliance and governance systems already in place would be adequate within Workplace. Facebook has recognized this and has announced new partnerships with known, leading-experts in the field. This allows IT and security professionals to be comfortable working with known entities, as opposed to something that Facebook built itself.

Workplace’s enhancements were derived to make it even simpler for Workplace to be a fundamental part of a company’s experience, and to provide the tools, partnerships and integrations that customers require.

Interested in how Workplace by Facebook can be utilized within your company?


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