Every company strives to grow their business quickly, catering to growing customer needs as well as recruiting and retaining top talent. However, as the numbers increase, so do the challenges internally and externally. Collaboration between teams and with customers becomes even more important in growing organizations. It’s important to understand the issues and challenges both employees and customers face, and how new enterprise collaboration tools can help mitigate breakdowns in communication and bring to light issues to address.
Here’s five common business challenges organizations face and how Workplace by Facebook can help address them.
Challenge 1. Disengaged Corporate Culture
Growing companies struggle with keeping a tight corporate culture, which provides open communication and engagement within inhouse and remote team members. CEO’s and departments struggle to break down the silos and determine the ‘pulse’ of the organization. Collaboration tools like Workplace help in providing a two-way communication across teams and departments.
Challenge 2. Silos of Communications
Bringing everyone together is a challenge that is extremely common across organizations of all sizes and verticals. How do you involve those who work in different locations or countries? Or the employees who work for different entities or are contractors? Or field employees with no company email? Or customer teams during a project roll-out? Workplace is a cloud-based tool that allows everyone to be part of the conversation, regardless of where they are located or what group they belong to. Workplace’s mobile-first approach allows you to connect every employee in your organization and give a voice to those whom have been beyond the reach of traditional channels.
Challenge 3. Keeping up with Technology
According to PwC, over half of the workforce will be millennials by 2020. That means in just two short years, 50% of your company will have a different relationship with technology and expectations about using digital tools in the workplace. Millenials are used to being tied to their phones as opposed to their desks, and instant access is practically demanded. The organizations that adopt mobile friendly tools like Workplace over traditional communication channels like email will be more successful meeting the needs and expectations of a new workforce.
Challenge 4. Empowering Employees
Because new technologies have the power to connect people with their work from anywhere at anytime, it can sometimes blur the lines between professional and personal lives. To overcome this problem, organizations need ways to empower their employees to determine their own rhythm of work and the benefits that this flexibility brings. Empowerment also includes openly sharing of ideas or getting feedback from coworkers.
Challenge 5. Lack of Real Collaboration
The problem with emailing people or distribution lists is that it creates closed communication, no transparencies, and no ability to truly collaborate! Unless all people are on your distribution lists, many people won’t have visibility to valuable updates and information. Certain team members will get left out of the conversation, which limits their productivity, slows down onboarding, and ability to feel like they are connected to the rest of their teams. This can leave employees feeling trapped in isolated silos, leading to inefficiencies. Organizations need to look for new ways to break free from email chains and using platforms like Workplace can encourage finding new ways to work better, faster, and smarter.
Workplace is more than a collaboration tool. It’s a secure place for people to share ideas, work smarter with their colleagues and customers, and inspire all levels of the company to embrace digital and mobile. Workplace’s familiar features like News Feed, Groups and Chat, combined with customized privacy and security controls, makes it an easy way to connect everyone on a platform that integrates seamlessly with the tools already in use. We use it at SADA and here’s what our CEO has to say about it – Read more.
Ready to address your organizational business challenges? Speak to one of our consulting experts.