World Wildlife Fund: Success Story
By
April 30, 2010
 

SADA Systems, Inc. helps WWF automate provisioning of Google Apps accounts and user provisioning minimizing time expenditures related to these functions allowing WWF IT to focus more on value adding business initiative.



SADA Systems, Inc.

SADA Systems, Inc. (SADA) is a privately held information technology consulting, outsourcing, and development firm founded in 2000. SADA started as a Google partner for its search technology, and is proud to be one of the world’s first 10 Google partners for Apps, having participated in the Google Apps official launch campaign in February of 2007 demonstrating a track record and competency in the implementation and customization of Google Apps and providing related consulting services. SADA Systems, Inc. has also assumed a major leadership role in the Cloud Computing space, and has built a significant part of its business around the implementation of cloud-based solutions all around the world.

 

World Wildlife Fund (WWF)


For more than 45 years, WWF has been protecting the future of nature. The world’s leading conservation organization, WWF works in 100 countries and is supported by 1.2 million members in the United States and close to 5 million globally. WWF’s unique way of working combines global reach with a foundation in science, involves action at every level from local to global, and ensures the delivery of innovative solutions that meet the needs of both people and nature.

The Challenge

WWF’s Global ICT Team had unique requirements to overcome the challenges they were facing with respect to their existing Identity Management system. The goal was to help WWF by making it easier to provision individual users and and synchronize them with minimal overhead effort.

 

Solution

SADA’s User Provisioning Sync Tool allows for advanced customization to meet the needs of specific requirements in place by our clients such as WWF. In this scenario we were able to meet the needs of WWF by:

 

  • Supporting OpenLDAP
    • Utilizing specific LDAP attributes when assigning a Google Apps username allowing customization based on the meta data that is stored in LDAP and in turn store user data which allows WWF to to come to specific determinations and conclusions
    • After account is provisioned, automatically configure Gmail forwarding to an email address stored in an LDAP attribute, thus greatly improving end-user experience by eliminating the need for users to do configuration on their own
    • During account provisioning, assign a predefined user password allowing the administrators to better utilize their time elsewhere

 

Results

As a result of WWF’s and SADA’s collaboration, WWF’s ICT team no longer has to manually provision accounts. Tangentially this has freed up their IT staffs time and decreased their overhead costs allowing their staff to take on more worthwhile, progressive and value adding business initiatives.

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