You will learn how to:
- Collaborate to support your customers better (and more easily) than ever before.
- Drive customer service to new heights—powered by online knowledge bases and online meetings.
- Access information across your organization and connect with customers more easily with enterprise-grade messaging and workflows that take care of routine tasks.
- Access critical information across the organization at your fingertips through your laptop, mobile device or tablet – even when you’re disconnected or working remotely.