SADA Systems is thrilled to announce the availability of SADA CloudServ, SADA’s cloud managed services offering tailored to support the Office 365 platform!
SADA CloudServ delivers ongoing support for any organization’s Office 365 environment, helping to fill any resource gaps and reduce long-term administrative overhead with proactive monitoring, escalation and incident management, and bi-annual cloud reviews. This cloud managed service consists of a comprehensive package that combines a sophisticated tool to deliver data-driven reports of Office 365 services and usage, paired with account management services to see how that usage could be improved. SADA CloudServ also includes escalation and incident management, where SADA Systems will work on their client’s behalf with Microsoft to quickly resolve any issues that may arise, leveraging the company’s partner-experience and access to exclusive programs to aid remediation, including access to Microsoft’s corporate network.
Our team’s approach maximizes an organization’s investment into the Office 365 platform by ensuring smooth performance of their cloud services on a monthly basis. This includes any on-premises maintenance and monitoring of all servers that touch Office 365, including Exchange hybrid servers, Directory Synchronization (DirSync), Active Directory Federation Services (ADFS) and Simple Mail Transfer Protocol (SMTP) relay servers!
“The SADA team is proud to elevate our Office 365 services offering with SADA CloudServ,” said Russel Buetow, National Director of Sales, SADA Systems. “These cloud managed services give us the ability to proactively remediate any issues our clients may have with the Office 365 platform, while also providing consistent service management feedback to ensure solutions are being used to their optimal potential.”
To learn more about SADA CloudServ, visit our website or reach out to us at CloudServ@SADASystems.com.